What should I bring to class?

• A flat collar or martingale collar

• 6 foot leash

• Yummy soft treats

• A stuffed toy and a tug toy

What if my dog has an accident in class?

Don’t worry about it. Certainly not all of the dogs will be house-trained, and sometimes accidents happen. We supply the clean up materials and someone will hold your dog for you while you clean up if you are alone.

Can my children come?
We encourage the entire family be involved in training! Children are welcome in class and they do benefit from learning how to train their new pup.

I have a female dog who will be in season during the program… Can she still come?
Yes, as long as she wears protective panties.

What if my female dog needs to be spayed during the program?
Try to arrange her surgery for the day after class and ask your vet if she may attend the next class, even though she will have stitches. Usually they are fine and we ask that you bring a clean towel for her to lie on, and skip the play session. If she can’t attend, we suggest that the owner attend, so as not to fall behind.

I have a male, un-neutered dog. Can he attend?
Yes. If we happen to have a female in season in the class, which is very rare, he will certainly be interested. If you plan on keeping him intact, it will be a wonderful opportunity to learn how to manage him.

What if I miss a lesson? Are there make up classes?
Everyone is sent homework reminders before the first class, so if you miss a class, you will see what to practice at home. We also give out your instructor’s home email address in case you have questions. We are here to support you on your training journey.

I don’t have time to do the homework. Is there any point in coming?
We understand how busy everyone is and will help you fit training time into a hectic schedule. Just a minute or two before each of your dog’s meals will help with sit/stay positions (sit, down, stand), off and take it, and food safety exercises. 15 minutes of training a day will help your dog learn the new skills taught in class. Walks are also a great time to practice.

When does your next class start?
You can see a complete list of all the class schedules on our Classes page.

How many puppies/dogs can I expect there to be in each class?
Although class sizes vary the average is 5 puppies or dogs.

What is your cancellation policy?

• There are no refunds after classes start.  If you are unable to start a class we are happy to refund you less 20% admin fee.

• In the event of extreme weather conditions classes will either be held virtually or rescheduled to keep everyone safe.